UBQ-TAS automates patient assignment, optimizes physician staffing, and has delivered millions in direct and indirect cost savings — with zero minutes of unplanned downtime over 20+ years.
UBQ optimizes emergency department operations to benefit all stakeholders — patients, physicians, staff, and administration alike.
Getting physicians to patients quicker minimizes bad outcomes and improves clinical safety.
Captured patients who would have walked out become billed encounters.
Faster throughput shrinks length-of-stay and the cost it carries.
Shorter waits and consistent assignment lift satisfaction scores.
Transparent, rule-based assignment eliminates workload disputes.
Volume-aware scheduling responds to live census, not yesterday's plan.
Built by ED physicians who fully understand the nature of the emergency department — over 20 years of ED-specific development. UBQ-TAS handles the full patient assignment lifecycle — from arrival to sign-out — with intelligent automation at every step.
Every patient is matched to a physician the moment they arrive — using configurable rules that adapt to your ED workflow. Full auditability built in.
Built-in communications platform pushes assignment alerts directly to the receiving physician via SMS.
Ability to automatically shrink a shift by an hour when census is light — physicians opt into the flexdown. Potential of millions of dollars in direct savings.
Algorithm assesses in real time how busy the ED is, with the ability to expand and add additional patients to physicians as volume demands.
Equal and transparent patient distribution — eliminates cherry-picking, ensures fair end-of-shift sign-outs, and builds trust across the team.
Automated reports, real-time admin notifications, and custom report builds on request.
"We remove barriers between physicians and patients" — a four-phase framework for emergency department flow optimization.
Intelligent patient assessment the moment they arrive — using reduced data points and strong reliance on clinical cues for rapid, accurate sorting.
Patients categorized by the resources they actually need — routed to acuity-appropriate care teams at point of entry.
Patients matched to the right providers while keeping every stakeholder's incentives aligned — rotational, load-balanced, and transparent.
Go beyond reactive management — real-time analytics and predictive tools that anticipate demand before it arrives.
UBQ's methodology has been independently validated by leading academic institutions and recognized with top honors in emergency medicine.
6-month before/after study: decreased LOS, decreased LWBS, increased physician + patient satisfaction, decreased time-to-MD.
View PublicationRetrospective study of 48,114 patients: room-to-doctor time cut from 20.4 to 8.25 min, LOS (ESI 4/5) reduced from 141 to 111 min — all statistically significant (p < 0.0001).
View PublicationIndependent academic validation demonstrating a 39-minute LOS reduction from a single Care Model feature.
View PublicationTop innovation award recognizing the most impactful solutions in emergency medicine.
Peer-reviewed Care Model poster validating operational improvements in a high-volume ED.
Documented outcomes from partner deployments — anonymized for confidentiality, verified by peer-reviewed publication.
After deploying the UBQ Care Model, this multi-hospital partner system saw end-to-end throughput improvements across every measured KPI — with patient satisfaction climbing from 52.6% to 75.0%. Peer-reviewed and published at EDBA.
An independently administered post-deployment survey at a partner ED found the overwhelming majority of staff reporting reduced stress.
Across all three acuity zones, median length-of-stay dropped significantly within the first 28 days of deployment — improvements sustained at 6-month follow-up.
From the physicians who use UBQ-TAS every shift — the people whose lives it changes daily.
UBQ has been a complete game changer for us. It is the glue of our front-end operational flow, distributing patients both transparently and equitably, reinforcing ownership through final disposition, and keeping the team aligned in real time. Patient assignment drives everything downstream: throughput, physician workload, and patient experience, and UBQ fits the operational reality of a busy emergency department. Bottom line, we can't run our department without it.
UBQ has become an integral part of our clinical flow, ensuring that patients are seen in a timely manner and distributing the workload evenly among our physicians. The effect has been improvement in both patient and physician experience. The UBQ team is always engaged and responsive, leading to a truly collaborative relationship.
I couldn't live without UBQ!
Machine learning and predictive analytics built on 20+ years of real ED data — turning patterns into actionable intelligence for staffing, census, and patient flow.
Next-gen patient-to-physician matching using historical patterns and real-time acuity data.
Real-time assessment of department crowding levels to drive smarter staffing and flexdown decisions.
Machine learning model predicts ESI score at triage using arrival data to pre-assign appropriately.
Short- and long-range forecasting for predictive staffing — know your census before it happens.
AI-assisted schedule building tools that optimize physician coverage based on predicted demand.
A structured, phased rollout with zero disruption to existing operations — your ED keeps running at full capacity from day one.
Workflow discovery, rule configuration, scheduling system integration, and team onboarding for your specific ED protocols.
Run assignment simulations to validate rules and configurations against real-world scenarios.
Full testing running alongside existing systems with zero disruption.
Full deployment with dedicated hypercare support and real-time monitoring.
Every dimension of ED operations improved — from patient throughput to staff satisfaction.
UBQ Software welcomes the opportunity to discuss scope or any modifications that would best serve your ED operations.